Order & Delivery
ORDER AND DELIVERY
How to place an order
To place your order, select the item(s) that you wish to purchase and add it to your shopping cart. Then, proceed to the checkout page where you must fill in your personal information and pay for the order. We have several verification stages when customers place an order, this is done to provide our customers with the highest level of security. If your order is successful, you should receive an order confirmation via the e-mail address provided by you at the checkout page. If not, please contact us and we can assist you in this matter. You do not need to be signed into an account to place an order. You do however need a valid email-address and contact information in the checkout. You always have the option to register an account in the checkout process to facilitate future orders and get offers.
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, the warehouse then processes your order the following business day. It is then picked, packed, and dispatched. Once it is on its way to you, you will receive tracking info, along with the info of an estimated delivery date, via email. You should receive your order 1-3 business days thereafter. Packages are not transported on weekends and local public holidays. Kindly note that the estimated delivery times (1-3 business days) are estimates and may vary due to external factors outside of Mini Rodinis, and its courier’s, control.These factors may include but are not limited to, extreme weather conditions, technical failures, customs delays, etc.
Additionally, please note that during periods of promotional campaigns, delivery times may be longer than usual.
If you wish to have your order delivered to a pick-up point all you need to do is contact your local DHL Office with your tracking-ID and request them to deliver your package to your nearest DHL Office. Your package will be in a secure location where you can pick it up at your own convenience.
As a customer you are also able to fill out a different delivery address than your invoice address in the checkout process choosing "Ship to different address". Note that the alternative delivery address must be in the same currency/country as your invoice address. If you pay through PayPal or Klarna, make sure to double check the address stated in your account.
In terms of tracking you will in the delivery note for your order you receive a tracking-link via our partner Unifaun that is connected to your local forwarding agent. This link will provide you with information on the status of your order in terms of delivery.
Shipping costs are dependent on freight option, weigth of the parcel and destination country, actual shipping costs are clearly displayed in the checkout before you complete an order. Free shipping on orders above 50€.